Heriford and Heriford Smile Design and Dental Center

Dr. Susan Herfird and Dr. William Heriford

2003 Meade Parkway
Suffolk, VA 23434

Give Us a Call:
(757) 539-1492
(757) 539-5239



Dear Dr. Bill Heriford,
I want you to know you have made such a difference in my smile. In the past I've always felt self-conscious about my smile. I tried not to smile or I would cover my mouth at times when smiling. Having a very large space between my front teeth had bothered me terribly. Not anymore! I now have four porcelain veneers that give me a great smile and they are so natural looking.

You take great pride in your work and want everything to be just as it should be. I highly recommend Heriford & Heriford, D.D.S., P.C. to anyone needing dental services or desiring a more attractive smile.

Thank you, Dr. Bill and everyone at Heriford & Heriford Family Dentistry, home of Smile Design.

Thanks again,
Kathleen Lane
-Edenton, NC



Hi! My name is Betty Ridgeway. I live in Virginia Beach. I choose to drive 40 miles to see Dr. Sue & Dr. Bill Heriford ever since 1996. I originally came to them back in 1996 just for a second opinion because I had a lot of dental work to be done. They both were so honest about my problems and they have good Christian values; that is what I value myself. Over the years Dr. Sue has been able to correct my problems. Thanks to Dr. Sue, she has helped me enhance my smile with porcelain veneers. Now my smile is straighter and whiter than ever! Not only do I come here, my whole family are all patients of Dr. Sue & Dr. Bill Heriford. There has never been a time — whether it's day or night or even weekends — that either one have not been available for assistance. I truly value my relationship with Dr. Sue & Dr. Bill. Not only on a professional basis but also on a friendship basis.

Even the team is a joy to work with!

-Betty Ridgeway


My name is Michael Hamilton and I have been a patient of Dr. Bill & Sue Heriford's family dental practice for more than 25 years. I offer this testimonial, to their credit, for my many years of great dental care services they have provided me.

The Herifords have always provided consistent, skilled, professional dental care, which has kept me smiling for years. They have absolutely stayed current with today's technological advancements, training, procedures and "tools of the trade" available within their discipline.

They have also always maintained a professional, knowledgeable, highly skilled and friendly support staff.

I have and will continue to utilize and recommend the Herifords' Family Dental practice to all that seek and value exceptional dental care service.

Thanks to Dr. Bill, Dr. Sue, Amy, Ashley, Alice, Susie, Jeff, and Beth you are a great team!
-Michael Hamilton


Dear Dr. Sue and staff,
Lots of folks that I come into contact with speak of how they dread their dental appointment. Not me. I like for my teeth to be in the best condition possible and the best way I know how to do that is to remain a patient of Dr. Susan Heriford.

She and her staff are always friendly, professional and efficient. When I go in for my appointments it's like visiting with friends that I don't get to see often.

I take comfort in knowing that Dr. Sue knows the latest technology that's best for my mouth and the equipment and staff to provide that service.
Thanks to all of you.

-Peggy A. Branton



My dental care began late in life. By the time I sat in Dr. Sue's chair, my mouth was riddled with cavities and childhood dental fluorosis. I was a pharmacist without a smile. Today, I am never without a smile. Dr. Sue, after countless hours of cosmetic work, has given me a million dollar smile. I have beautiful white teeth now. My signature smile now accompanies every customer interaction. I am eternally grateful to Dr. Sue and her excellent cosmetic dental skills. Dr. Sue compliments her dental skills by employing equally skilled hygienists such as Amy. MY PRAISE AND THANKS TO ALL THE STAFF AT HERIFORD AND HERIFORD'S DENTAL OFFICE!


Before Dr. Sue fixed my teeth, I was someone who never wanted to smile. I was embarrassed about how my teeth looked. Now I smile as often as I can to show off my gorgeous results! In addition, Dr. Sue's husband (and partner), as well as the rest of her staff, have been outstandingly kind, patient, and helpful, which is why I have chosen to drive forty-five minutes from my residence to see them, as opposed to a Virginia Beach dentist.

Thank you Dr. Sue and staff ... you have changed my life in more ways than you can possibly know!


Dear Dr. Bill,
I am writing to thank you, and your staff, for the exceptional gift of having a beautiful smile at last in my life. It has been almost 6 months since I acquired my new "look" and boy am I proud to say thank you many times over. I waited a while to give the teeth time to become part of me, to see if there needed to be changes, but you took the time and cared enough to be sure the fit. There was never a problem. You did everything you promised, and for that I thank you. You will never know how much it has affected my life, not having to hide behind an ugly smile. My self-esteem has taken a turn around, in a good way, and most of all, my husband of 35 years looks at me with pride once again.

To Dr. Bill, you keep up the exceptional work and continue taking the pride in what you do because you are the best!

Again I want to thank you from the bottom of my heart and if and when I need your services, or anyone in my circle of family or friends, you better believe we will not fail to call your office.

-Jean Fulcher


I have had three sets of dentures over the past ten years, the third being a charmer, thanks to Dr. Susan Heriford. The first was way too big after gum shrinkage; the second never fit right and was very bulky. The bottom was just painful to wear; I know they are the hardest to get used to, but there was no way anyone could have gotten used to these. In fact, I stopped wearing the bottoms. I had not worn any bottoms in about three years. I always felt it was very noticeable that I had no bottom teeth. I would never show a real smile. Then on April 27, 2009, I had an appointment with Dr. Susan Heriford. A couple of my friends go to her and they were always bragging about her work. When I walked into the office, I just can't say enough for how both the atmosphere and the staff made me feel so comfortable. They really go out of their way to please. Dr. Susan Heriford is exceptional. She gives 100% to make sure your dentures are just right for you to be satisfied and happy. I am so pleased. I don't mind smiling and showing my beautiful teeth.

If you are having problems with your dentures you owe it to yourself to visit Heriford & Heriford. I know I am glad I did.

-Barbara Ashby


-Linda Asbell:
We have been very pleased with our dental care from Drs. Bill and Susan Heriford. They have taken excellent care of our family's dental needs for many years. We trust them and believe they stay current with the best ways to offer dental services. Thanks Bill and Susan for having an awesome dental practice!


-Becky Brinkley:
I appreciate the Heriford & Heriford Family Dentistry for the following reasons: I consistently receive the highest quality of care. Dr. Sue and Dr. Bill provide on going state-of-the-art treatment. My dentist(s) listen well, explain all options, provide thorough care, promote comfort, and provide timely follow- up. The staff are also friendly, professional, and expert in their field. I feel well cared for and appreciate their expertise.


-Ellis Cofield:
You have been just wonderful in all that you do, from the receptionist to the services. Everyone has shown nothing but kindness and perfection. I thank you.

This practice is committed to excellence and the patient's oral health!
-Amy B:
I am willing to pay out of network prices to be able to go to Heriford and Heriford. I have been to various
"in network" dental groups and they have failed to give me the service, caring and professional, quality
dentistry that Heriford and Heriford provides. They are worth the money and the extra 20 minute drive.
I would recommend them to anyone!
-Carolyn D:
I called the morning of my visit and was seen that afternoon. Everyone in this office is so kind and friendly.
The dentists are great.
-Kelvin N:
My overall experience with Heriford and Heriford has been amazing. I just love the excellent treatment,
how professional and friendly everyone is, the chairside manner, and how the treatment is explained.
I have recommended Heriford and Heriford to all my family and friends.
-Joann K:
I arrived early and was seated immediately. Crown prep was painless both during and after treatment.
This exceeded my expectations!
-Beverly Y:
Everyone was aware of my fear and tried to calm me down.
-Sharon N:
I absolutely love Dr. Bill and staff. Always so warm and welcoming.
-Peggy B:
These folks keep me smiling!
-Michelle H:
I always love going to see Dr. Sue and her staff! They are always so happy to see me! Each time I go,
everyone goes out of their way to make me feel comfortable. I am pleased with the excellent dental care
I have received. Thank you so much!
-Shirley B:
Friendly and personal!
-Ricky D:
Outstanding service through out the business. I have been going to them since they started their business.
I love my extended dental family. Thanks for taking good care of me for so many years.
-Linda B:
Always friendly, courteous and very knowledgeable service.
-Mary B:
Went for my 6 months checkup. All the staff were just great!
-Thomas S:
Friendly service with very short wait time.
-Tyler P:
Always like going to a place where all of the dentists care about their patients. Keep up the good work!
-Fred R:
Extremely pleased with this dentist! The doctor and Chandler were very compassionate, patient and thorough
in their interactions with my brother. I couldn't have asked for a better doctor. The office is very clean
and has a nice, homey atmosphere. I would recommend Heriford and Heriford to anyone looking for an
excellent dentist.
-Scott F:
I have been a patient of H&H for several years now and they have always had an immaculate office, great staff
and impeccable chairside manner. Their staff are obviously highly trained and work well together.
The dentist are very gentle and explain what they are doing thoroughly. They are great with children too.
Ashley at the front desk, does an exceptional job working with the public and getting things done.
-Susan K:
Always a professional and friendly experience! Not many people look forward to a visit at the dentist, but I do!
I always leave with a smile.
-Lisa A:
Everyone is super nice and very informative of what they will be doing and why it is needed. Very great staff!
-Dean H:
Dr. Bill and his staff are very professional and do a thorough patient evaluation and document everything very
well with photographs, x-rays and a report of their findings. These are all reviewed with and provided to the
patient. Patient goals and expectations are also discussed with the dentist. Recommended treatment plans
are provided by the dentist and to what extent these are completed and when, are ultimately left to the decision
of the patient. During procedures, before and after photographs are taken, reviewed and provided to the patient.
he dentist and his staff have an excellent chairside manner, are friendly and make the experience as comfortable
as possible. Dr. Bill and his staff are a top-notch team that I would recommend to anyone seeking a dentist in
the Suffolk, Va area.
-Alisha S:
They are extremely nice and very well mannered. They thoroughly explain everything to you and make sure you
are comfortable. It's such a great place and the staff is amazing. They get to know you and they care.

Definitely more than satisfied with their work

-Blair W:
Always a pleasant visit at this office. The office staff worked my dental needs into one short visit instead
of having me come back for another visit. This was very helpful for my busy schedule. I love this dental staff.
-James P:
I am thankful to have found them many years ago. Sue and Bill you are fantastic. Your attention to detail
shows in the quality of your staff and work.
-Ann M:
My fear of going to the dentist is completely gone. I love this dentist! I had a tooth pulled and had a lot of
fear. From beginning to end every employee there was understanding and soothing. They honestly erased
my fear of going to the dentist. For the next three days I received a phone call from the Dr asking how I was
doing. This is a compassionate, educated and amazing dental practice.
-Christina W:
This dental office continues to impress us as they are always very kind and professional to their patients. 
Wonderful place!
 -Karen M:
I highly recommend Heriford and Heriford for your dental needs! I recently moved to Suffolk and as a new
patient, I feel fortunate to have found such a skilled dentist. My first visit was to re-affix a veneer that was
placed by previous dentist and had fallen off. Dr. Heriford took as much time as needed and skillfully
restored my smile! My second appointment consisted of a cleaning/polishing, x-rays and a thorough
examination of my gums, neck and mouth. The office is clean, bright and cheery and more importantly
uses the latest equipment to identify your dental needs. The staff is friendly and the treatment you
are receiving is explained as you go through your appointment. I feel confident that I am in good hands
at Heriford and Heriford!
 -Antoinette C:
Thrilled to have my teeth so well taken care of! This practice is committed to excellence and the patient's
oral health!
- Sharon N:
I am a long time patient. I've been seeing Dr. Bill since the early 1980's. He's always been a wonderful dentist
and kept a wonderful staff. Thank you for the hard work to keep me smiling!
 -Kelvin N:
The dentist is very professional, love the friendliness of the staff, wait times are short and the chairside
manner and treatment is awesome. Also, if you have a scheduled appointment and one becomes available
before your appointment date, they will call you to see if you would like to take the open date.
- Charles H: 
Good and TRUSTED dentists. Always on time, I never have to wait. Drs. Heriford and Heriford are
up-to-date, have a well equipped, modern office and are genuinely fine folks. I've been a patient for 25+ years
and have no intention of seeking out a new dental practice.
-Erin S:
Wait time is always next to nothing! Staff is always friendly and Dr. Bill is always thorough. Thanks!
-Elizabeth H:
Staff treats me like family. I truly enjoy going into the office. They make you feel more like an individual
then just another business transaction. They remember things going on in your life and ask how things are
-Greg K:

I always look forward to my appointment at Heriford and Heriford. They are always so kind and gentle.

-Janice B:
My dentist was on vacation and I needed a crown done. Called Heriford and Heriford and was worked in
quickly. Staff was great! Procedure was pain free.

-Jennifer J:

Dr. Bill and his staff are all so friendly, helpful with good suggestions on better daily daily care and always encouraging and positive about your efforts to keep your teeth in good shape in between visits. The girls in the office work hard to see that you get the best benefit from your dental insurance and to set the future appointments at a convenient time to accommodate both my husband and I. We always leave feeling our teeth are in better shape our dental health is in check. Thanks Heriford and Heriford!

-Susanna B:

-Amber P:Excellent everything! I have been to several in the past few years and never felt comfortable to come back or to make another appointment! I will be scheduling for the kiddos next!

I had to have two fillings done. I was comfortable throughout the procedure. I felt no pain. The staff was helpful and courteous. The office was clean and well organized. 

-Patrica D:

Most thorough dental exam ever! I cannot imagine a better dental practice than Heriford and Heriford Smile Design and Dental Center. Everyone and everything is A+ !

-David D:

Great Dental Practice. Highly thorough exam, explained clearly the purpose for procedure, and gladly answered all my questions.

-Gail B:

You all are the best of the best!!! Couldn't ask for a more friendlier or dedicated staff, YOU'RE THE TOPS!!!

-Marilyn C:

Very happy with the dentist and the practice! Pleased with the cleaning and exam, and also with the treatment received by the entire staff!

-Raymond L:

Family friendly dentist! Great staff, always feel welcomed every visit. Always receive excellent and professional care. Ashley is always positive and provides great customer service, and Dr. William Heriford is the best!

-Dorareen H:

Would definately recommend..this dentist rocks!!! I am very pleased with the level of service and professionalism with this dentistry..I am more confident than ever about my smile. Thank you Dr. Bill for your' added touch!!!

-Rashanda L:

I am pleased with my dentist. In the past, I have had the worst experience with the dentist. Since I have started coming here, I have experienced a different type of dentistry where you come first. They make you feel comfortable if you are uneasy.

-Sharon N:

The BEST dentist ever!!!
I love my dentist and his staff!! I still make the trip from Florida since he's been my dentist for 30 years.
Thank you all for being so kind!

-Heather H:

While visiting family from out-of-state for Thanksgiving, I lost a crown on a front tooth. Dr. Bill Heriford and his staff were a real life-saver as they worked me in for an appointment and worked late the night before Thanksgiving. I was given the same level of time and care that an established patient would receive. I would highly recommend this office to anyone who is looking for excellence in dental care, exceptional attention to detail, and outstanding customer service.

-Gregory R:

Never have I met a nicer dentist. They are great and wanting to make a difference. I had a bad experience when I was a kid and now have terrible anxiety. Not here, I honestly have nothing bad to say!!!

-Veronica W:

I was very impressed with the in-depth overall consultation from beginning to end given by Dr. Bill. Points were discussed, long-term and short-term, that were never mentioned in a previous consult at another facility. I look forward to working with them in the near future. Thank you for you most precious time.

-Beverly Y:

I was having trouble with crowns and Dr. Wren looked to see what she could do. She solved the issue. I have high anxiety and they do everything they can to calm me down. I highly recommend this office to anyone who wants professionalism with a friendly smile.


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